Hello haywardgb thanks for sharing what troubleshooting you have tried with us and I apologize for any frustration this crash to desktop issue has caused you. Especially the workarounds that suggest running the game as Administrator etc. Messing around with our system settings just to get one game working is crazy. This is turning into a meme now and I'm pretty confident you either know what the issue is but for logistic/financial reasons can't/won't fix it, or you are genuinely not looking hard enough!Įdit: We shouldn't be having to tweak our gaming computers to work with just your game, you should be fixing your game to work on our computers (there are enough complaints from players now to know for sure that this isn't an isolated incident affecting just a few players).

The only streamers I watch now are the console players and a few hardcore PC players who don't care about the freezing, they just sigh and restart the game lol. I've watched friends drop the game because of the bug (all my friends have stopped playing) and I've watched Twitch streamers (dozens of them) stop streaming the game because of the freezing and crashing. Your reply honestly makes me feel like you're still trying to imply the issue is on our end and not with your game code. No other game freezes or crashes, not even games that I'm running with DX12 (which is notorious for causing crashes) and yes I've tried your game with DX11 and all the other graphics tweaks you and the community have suggested. The game freezes on both laptops, both gaming laptops, different models with different hardware but equally powerful laptops all the same. Speaking for myself personally, I have tried every single step, from rolling back graphics drivers to even re-installing the game on a completely separate freshly installed Windows 10 spare gaming laptop. In the meantime, may we please know if you've attempted any troubleshooting steps since encountering these crashing instances and if any have resulted in any changes? The team are looking into these crashing reports, of which I've passed your details on.

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